1)  Is 3 Mil Carpet Protection safe to use on any type of carpeting?

3 Mil Carpet Protector is safe to use on synthetic carpeting. Do not use 3 Mil Carpet Protection on natural carpeting such as wool or sisal as discoloring or pilling could occur. You can use Neo Shield and Pro Shield on natural carpets. It is not advised to use the carpet protection in extreme humidity or high moisture areas such as basements. It is advised to test suitability of this product before long term use due to the variation of carpet fibers and the possible prior use of stain resistant products. Test a small section of carpet protection in an inconspicuous place for a period of 48 hours to make sure there is no change in the carpet fibers.

2)  Is 3 Mil Hard Floor Protection safe to use on any type of hard floor?

The 3 Mil Hard Surface Protection can be used on factory finished hardwood floors. This floor protection can also be used on laminate, tile, stone and linoleum floors. Do not use on site-finished wood floors as there is the potential of the finish being pulled up by the adhesive backing of the 3 Mil Hard Floor Protection. You can use Protek, Tuf-Guard, Neo Shield, or Pro-Shield for site-finished floors that are absolutely dry (fully cured).

3)  How long can I leave the various floor protectors down?

3 Mil Carpet Protector – Can be left down on carpet for up to 45 days. Per manufacturer’s recommendation, replacement may be needed sooner if carpet protection is subject to extreme conditions such as high temperature, direct sunlight, heavy foot traffic, or outdoor exposure. Adhesive transfer may occur if left down for more than 45 days.

3 Mil Hard Floor Protector – This temporary protection can be left down for up to 30 days. Extreme high temperature, heavy foot traffic, direct sunlight or outdoor exposure may make it necessary to replace the 3 Mil Hard Floor Protection sooner than 30 days. Doing a test area in a small inconspicuous area is recommended before covering a large area.

Neo Shield and Pro Shield – Replace after 3 months due to plastizer migration.

Blue Floor Tape – Leave down no longer than 14 days. Replace as necessary. Test area first before using tape on site-finished floors as finish may pull off.

Tuf-Guard – Floor tape is one of the methods used to hold Tuf-Guard in place. You will need to replace the Blue Floor Tape if left down longer than 14 days.

4)  Are any of the rolls of floor protection products reusable?

Yes, Protek, Tuf-Guard, Neo Shield, Top Guard and Pro Shield are reusable.

5)  Do you have floor protection products that are Breathable/Permeable?

Yes, both Protek and Tuf-Guard are permeable products that allow your floor to breathe. Protek is water resistant, whereas Tuf-Guard is not water resistant.

6)  Will weather affect any of the floor protection products?

Extreme humidity and temperature may affect the adhesive backing of the rolls of 3 Mil Carpet and 3 Mil Hard Floor Protection. Outdoor use is not recommended.

7)   I’m not sure how much floor protection to order.

First, measure the area you need to cover and convert it into square feet (length x width). For example, a room the size of 28 feet long by 14 feet wide has a total square footage of 392 feet (28 x 14). For 392 square feet of coverage you would need to order 1 of the 24” x 200’ foot rolls (2 feet x 200 feet = 400 square feet).

8)  I ignored the 45 day rule for the 3 Mil Carpet Protector and now have adhesive transferred onto my carpet. How do I remove it?

Any adhesive that might have transferred should be removed immediately by use of a steam vac. It is NOT recommended to use any cleaning product or chemical on the adhesive. Please call 800-504-5989, Monday – Friday between 8 and 5 CST, should you need further assistance.

9)  What is your return policy?

Check out our Shipping & Returns webpage for the most current information.